Xxxxx all over display screen


#1

One of our 2130 phones just shows xxxxx in almost every field. 1.0.7.97
SSH into it and set upgrade protocol to HTTP
set URL to firmware.grandstream.com/gxp21xx/1_0_8_56
ran commit, upgrade and rebooted 10 times now but looks to be bricked, still showing xxxxx everywhere.
Any good suggestions?

Screenshot of display
https://rmsatl-my.sharepoint.com/:i:/r/personal/rvoige_rmsatl_com/Documents/Shared%20with%20Everyone/IMG_3912.jpg?csf=1&web=1&e=VpPU6s


#2

You can factory reset through SSH, if SSH seems to be working properly, I’d start there.


#3

Sorry not first timer. Anything else that might be helpful


#4

thank you though


#5

check that 1 x button isnt pressed in the down position - might be the * button… run your thumb over every key in case there is one stuck.