WP810 - Answer Call always on Loudspeaker

#1

Hello,

i have a Problem with the new Firmware 1.0.11.20 and 1.0.11.22 - when i answer a call on my WP810 then the Loudspeaker turns on. When i push the Loudspeaker button twice, the earpiece is active.

With the Firmware 1.0.11.8 this problem doesnt exist.

Does anyone know a solution?

Thanks,
Thomas

#2
#3

I have the same issue.
1.0.11.8 is fine, but 1.0.11.20 to 1.0.11.28 when i get called, its always on speaker :confused:

#4

Hi All,

I have the same problem after latest F/W Upgrade on WP810.
I have 17 phones with the same issue.
Can anyone help me please?

Thanks in advance,

jm

#5
#6

Hi, I contacted support after having this issue on two phones. Advised to upgrade to 1.0.11.34. This resolved the issue on both phones.

#7

I can confirm that the update 1.0.11.34 fixes the issue :+1: