WP810 - Answer Call always on Loudspeaker



i have a Problem with the new Firmware and - when i answer a call on my WP810 then the Loudspeaker turns on. When i push the Loudspeaker button twice, the earpiece is active.

With the Firmware this problem doesnt exist.

Does anyone know a solution?




I have the same issue. is fine, but to when i get called, its always on speaker :confused:


Hi All,

I have the same problem after latest F/W Upgrade on WP810.
I have 17 phones with the same issue.
Can anyone help me please?

Thanks in advance,




Hi, I contacted support after having this issue on two phones. Advised to upgrade to This resolved the issue on both phones.


I can confirm that the update fixes the issue :+1: