What is best practise to get these custom messages into a VM group?


#1

I need to add a few custom vm away/unavailable messages to some ext and to one vm group. I sent the individuals a custom voice prompt and they left their new seperate unavailable and away messages.

I downloaded them, but if I upload them it falls back to the default unavail.wav message.

What is best practise to get these custom messages into a VM group?


#2

I guess you are talking about UCM, I normally use the temporary message (which however is probably not customizable).


#3

Thank you.

My apologies. Yes. UCM6302.

I will reach out to support.