Wave keeps ringing on mobile after pickup from another extension

#1

I’ve setup a ring group and a wave mobile extension is part of this group.

If the call is pickuped by somebody else in the group, the wave keeps rining for another 5-10 secs.

Something I am missing?

#2
#3

Dear user,

Thank you for using the Wave application! May I ask if the Wave application is on the foreground or background? Please reproduce this issue again and export the logs from your Wave application and send it to us for troubleshooting.

We may also need your help to download the syslog from the Web UI of the UCM63xx server. Please select the “PJSIP Log” before downloading the syslog. You can reproduce this issue and try to download the syslog from the Web UI of the UCM63xx device. Please also send the timestamp to us once the issue is reproduced. Thanks for your testing!

Thank you!