Wave extensions and GDMS

#1

I have an issue where Wave extensions can connect when remote but when attached to local LAN Wifi connections they will not register.

#2

Dear user,

Thank you for using the Wave app! If the user wants to use local LAN Wi-Fi to register the extension, the server address is “UCM internal IP address + port”, and the extension can be registered successfully. For more details, please refer to the user guide on the product page. You may export the logs from your Wave app and send to us for troubleshooting if you still encouter this issue. Thanks for your testing!

Thank you!

#3

you should do two recordings on the same extension:

  • one local
  • one remote
#4

Thanks for all your feedback! We will pass this suggestion to our Wave development team for evaluation. Thanks!

Thank you!