Voip Trunk Videotron


#1

Hi try to configure my new Voip provider , i can’t figure out why i cant registed .

The Compagnie Videotron says i need to put a ip adress to resolve a domaine name address like the host file in Windows ??

This is a screenshot from the Ucm and the information which was given by Videotron.

Thanks for your help everyone

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#2

First, why is the trunk disabled?


Second, copy the username and paste into the AuthID as well.
Third, I did not see a password, but I assume you have one and entered it into the password field.

Finally, do they have a SBC on site and is that what the UCM will be communicating with? If so, do you know the IP and have you set a local DNS entry to direct the UCM to the SBC upon resolving the FQDN?


#3

ok i found the issue , i need to put a proxy address , now good new ,the oubound works .

Now the issue is the inbound .

When i make a inbound call the pbx answer me [ your not autorize to dial this number ]

I am sure a have the good DID number .

Why the pbx block me ?? , y also try to check Allow Guest Calls, in sip settint


#4

get rid of the leading 1 in the DID. The provider is not sending it and the 404 error is a not found.
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