VIP inboundroute


#1

Exist some way to have a “VIP” inbound route?
I mean, We have a list of numbers I need to directly at some extension and the rest the callers go to IVR.

Thank’s


#2

Create separate Inbound Routes for each re-direction. Use the CallerID Pattern box on the right to define the incoming calls DID to use this route.

Remember to put these routes before your general route to the IVR.


#3

Like this?


#4

Yes. I believe so.