Video preview peering GDS3710 with GDS324


i configure GDS3710 to make a sip call to a GDS3240 telephone, with direct sip call. IT is possible to have only the video preview with no audio? GDS3710 has firmware version while GXV3240 you for the support!


Yes. Please configure the GXV3240 to enable ‘early media’ by enable the “Auto Preview” mode and also enable ‘Remote Video Request’. I think those settings are in “Call Setting” tab in the related SIP account in the GXV3240 video phone.

Please advise whether this helps. (I don’t have a GXV3240 handy otherwise I can give you the screenshot).

Thank you for using Grandstream products GDS3710 and GXV3240.