Video Calling the Camera

physical-security

#1

UCM6104 Firmware 1.0.8.12 with Model Packages GXP2200 1.1 and Surveillance 1.1 installed
GXP2200 Firmware 1/0.3.27 registered with UCM6104
GXV3611_IR_HD Firmware 1.0.3.5 registered with UCM6104

Using the GXP2200, I try to call the GXV3611’s extension, but I only get sound (both ways) and no video. What am I doing wrong? Forum posts mention that this is possible without giving any details.


#2

You need initiate video call at start (2 button for call). Not later, camera do not support re invite afair.


#3

GXV3611_IR_HD, Hardware Version 1.0A, Firmware 1.0.3.5

This was a good example of PEBCAK. I guess I did not properly understand how to initiate a video call from the GXP2200. For some reason I thought that the green buttons meant feature enabled. I even tried hitting the second green button before dialing the number. After your posting it finally dawned upon me that I needed to push the button AFTER dialing the extension. Viola! Of course, pages 38-39 of the GXP2200 user manual state the same, but for some reason I must have totally glossed over/misread that section.

Thank you.


#4

I believe it will pass well.


#5