Video call from Grandstream 3710 and Polycom VVX500 not working


@GS_Guy, Thank you. Not sure if this is same as the beta version that your dev team gave me to test. I am working with them via a support ticket and After 2 previous Beta versions which didnt resolve the issue, Now i am on which seems to be sending right profile on H264 now but the video is still not being displayed on Polycom.

Raised a case with Polycom if it they are seeing anything wrong in signalling or data. Will keep you posted.


Yes, please keep us posted. We started the trace and tend to think Polycom side needs to do some adjustment either.

Thank you for using GDS3710.