I recently learned how to give access to one user to recordings as listed below (as I’m rookie amongst you pros).
Click on Add, assign a name for the Privilege, and add the features you want the users to be able to access to, among those you will find the CDR Recording Files. Save and apply.
However, user cannot hear the recordings. What am I missing. Unfortunately I cannot test this in person as they are in another city. Please advise if anyone knows the fix, Millions of thanks in advance. .