I am running different VOIP trunks (hotline services) on the PBX. So I’ve got an inbound rule per trunk as well as one outbound rule per trunk.
- Is there any possibilty to choose the outbound rule / VOIP trunk individually per call? So for example I want to do a call with s special VOIP trunk (phonenumber). Is this possible?
- In case of a call coming in on VOIP trunk 3 (for example) and I will recall this from the history it should be possible to use the same VOIP trunk 3 - is it possible?
- Last case: I have a missed call in the the history - how can I make sure to use the same VOIP trunk the missed call was addressed to?
Another idea: In the UCM there is some feature to directly connect the caller to the extension he has been connected the last time.
So the feature I am looking for would (for #2 and #3) would be a config checkbox like “Use same VOIP trunk of last call”. So either for an inbound call from the history the known VOIP trunk would be used as well as (if #1 is possible) the last chosen line would be used automatically.
I know all of those features from the Fritzfon and I hope that at least 2 and 3 are possible.