Upgrading a HT-502 from Firmware 1.0.1.35


#1

I can’t seem to upgrade the firmware on my HT502. I think I may be too far out of date to grab the latest version.

I assume I need to upgrade to some intermediate version(s) in order to be able to install the latest version (1.0.15.5).

I’ve got local syslogging set up and have a local firmware server configured.

Product Model: HT-502 V1.1C Software Version: Program-- 1.0.1.35 Bootloader-- 1.0.0.9 Core-- 1.0.0.34 Base-- 1.0.0.84


#2

For “intermediate” firmware versions you need to open a support ticket:
https://helpdesk.grandstream.com/


#3

Thanks CyFo.

I was about to open a ticket, then I found a link to http://malab.grandstream.com/firmware/HT5XX and used the firmware release note history to figure out the versions to use. I upgraded in the 4 following steps and am now up to date.

http://malab.grandstream.com/firmware/HT5XX/transition/ – transition from ht502prog.bin to ht502proga.bin naming
http://malab.grandstream.com/firmware/HT5XX/1.0.5.10/ – uuuuupgrade!
http://malab.grandstream.com/firmware/HT5XX/1.0.14.1/ – transition from ht502proga.bin to ht502fw.bin naming
http://malab.grandstream.com/firmware/HT5XX/1.0.15.5/ – most recent version

Before the upgrade I didn’t have an “Apply” button and the log messages I was getting didn’t include all the debug info I needed. The upgraded firmware is much better!


#4

Muchas gracias, fue muy util tu ayuda :+1: