I have a setup where the inbound call goes to a ring group. It rings all extensions together for 15 seconds if no one picks up it needs to go to a voicemail account for a specific extension. The customer would also like to forward the calls to his cell phone occasionally. My work around was to have the ring group default destination to an extension so they could *72 from that extension to his cell phone. The only downside now is it rings the group for 15 seconds then the extension for another 15 seconds before it gets to the voicemail.
Is there a better way of doing this?