I have a problem with the Follow Me/Ring Simultaneously.
The current situation we have is that we have 4 GDS 3710 and an UCM with a reception phone (Extension 1000).
What we need now is the following configuration:
-> Door rings Extension 1000 and 2x external numbers simultaneously.
-> External calls are all redirected to 1000 from SIP trunk and also here all calls go to the 2x external numbers
What i have tried:
-> Ring Group for doors (cannot call external number)
-> Create extension for Door which is unavailable and add follow me: works but not really. the ring at the door is disabled and the womans voice says that she is trying to reach someone. Also are 2 calls to the same external number initiated because 1x for the door extension follow me and 1x for the 1000 Extension follow me.
-> Ring simultaneously can only add one number
-> Follow me for Calls to the main phone (1000) only works if the call is not picked up, and also the womans voice.
So any advice on this topic?
Many thanks for the help!