UCM6204 overwrites my extensions setting when I edit them


#1

When I attempt to edit extensions (we have about 40 extensions) on UCM6204 the existing settings are almost instantly overwritten with new Sip password , Voicemail Password and Auth ID. This is most annoying, as we have to manually rewrite the correct ones. I cannot find why this is happening. I have zero config disabled, as I thought this might be the originator of the problem. Any advice to stop this phenomenon happening would be appreciated.


#2

first of all, how exactly do you change the settings of the sip extensions?


#3

In Zero Config you can do it on an extension base / handset template / global template

You can download PCode information to be able to granularly alter the telephone / device end points to your liking.

http://www.grandstream.com/sites/default/files/Resources/config-template.zip

Check it out in that file for your devices.


#4

In the phones, not the UCM, what is listed as the config server?