UCM RemoteConnect - Open Beta?

#1

Hello in my ucm interface says UCM RemoteConnect - Open Beta? where can i find more info about that?
Also how much us the price?

#2

Dear user,

Thank you for interesting in UCMRC service! Please refer to the link below for the UCMRC product page:

https://www.grandstream.com/products/ucm6300-ecosystem/product/ucm-remoteconnect?hsCtaTracking=a97b2c9c-bf9a-4554-bccb-37a20cb098b2|71282392-0290-4ce5-ac93-a0a5a3849e22

Let me know if you have any questions. Thanks!

Thank you!

#3

I’m a bit lost on UCM Remote Connect Plan.

How do I migrate my customers onto a plan?

List Instructions please.

#4

Dear user,

Thank you for your feedback! You may need to contact the top channel distributor to purchase the plans for the specific UCM63xx devices for your customers. Thanks!

Thank you!

#5

Since stock was so low. We bought UCM pretty much wherever we could get our hands on. Can we use any distributor for the plans?

#6

Dear user,

Thank you for your feedback! You can simply click click the “Purchase Plan” option in the screenshot below, and click “Help” button, the top channel will be notified and the top channel will help you purchase the plan.

UCMRC_Plan
UCMRC_Plan.jpg1514x304 80.4 KB

Thanks for your testing!

Thank you!

#7

How did you get to this page? Please include the steps required.

#8

Dear user,

Thank you for your feedback! Please see the steps below:

  1. The UCM63xx has been associated on the GDMS platform.
  2. Go to UCM Device module -> Plan menu -> expand the drop down menu:
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    图片.png1900x362 72.5 KB
  3. Click the “Purchase Plan” button -> click “Help” on the popped out prompt:
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Let me know if you have any further questions. Thanks!

Thank you!

#9

So will UCM’s default to the free plan when the Beta expires?

#10

Dear user,

Thank you for your feedback! When the UCM’s UCMRC Beta plan expires, it will be downgraded to Basic plan which is the free plan. If the user needs to use higher level plan and more features, the user can purchase the higher level plan based on the requirements. Thanks for your testing!

Thank you!

#11

Using HA is it possible to use remoteconnect?

#12

Dear user,

Yes. You can use UCMRC for HA. Thanks for your testing!

Thank you!

#13

Is there any documentation for config HA in the cloud?

#14

Dear user,

Thank you for your feedback! Please refer to the document below for more details:

https://documentation.grandstream.com/knowledge-base/ucm630x-a-high-availability/

Thank you!