UCM 6202 can not delete/add Outbound Routes


#1

Hi I can not delete/add any Outbound Routes on my UCM 6202.
anybody help.
Regards.


GSWave 1.0.19.27


#2

from the photo you can see the “delete” and “add” keys, don’t they work? You should open a ticket:


#3

Try deleting the cache or using a different browser.


#4

Hi Ipneblett,

I tried with many browers, private mode too, but not success.


#5

I have never seen “-1” as sequence so, I concur with damiano and suggest you contact support.


#6

Firmware was down from higher version ?


#7

Hi Marcin, The firmware from 1.0.17.16 then upgrade to 1.0.18.13 then try the lastest but not solve the problem.


#8

Go with support, that is beyond what we can help. For me it is corruption in files.
You can try full backup, factory then restore. Maybe it help.

helpdesk: