Trunk to specific voicemail


#1

Hello

I am trying to set up my UCM6202.

It has one analogue and 3 SIP trunks coming into it.

There are five extensions and five phones.

Each extension is part of a ring group.

I would like each trunk line to go to a specific voicemail box after a set time.

ie, I want voicemail to be telephone number specific and not extension specific.

Is there any way to do this?

Many thanks.

Daniel


#2

You must separate all calls and cannot drop to 1 ring group.
Then create voicemail group each for each ring group.


#3

Thanks for the fast reply.

So, if I understand correctly…

I should initially have each trunk going to one specific extension and then create ring groups on the other extensions?

Thanks.


#4

No, sent calls to separate ring group and as exit make voicemail group.
If someone pickup then no need voicemail, if not it go to group.
Or voice mail 1 person (group is better i think, but depend what you need).


#5

Okay! Got that.

Many thanks.


#6

create 2.3… voice mailboxes
in the path (ring group or queue) put after the timeout that goes to a certain voice mail.
Done.