Transfer of calls to external numbers does not work


#1

Hola buenas tardes, hace una semana que no podemos desviar llamados desde los teléfonos a números externos si puedo a números internos o anexos, pero no logro desviar a celulares, etc, pero si configuro el desvió en la central funciona sin ningún problema, alguien que me pueda ayudar al usuario con problemas le tengo permiso internacional.


#2

Hello good afternoon, a week ago we can not divert calls from phones to external numbers if I can to internal numbers or attachments, but I do not manage to divert cell phones, etc, but if I set the deviation in the central works without any problem, someone who can help the user with problems I have international permission.


#3

If Alguin happened I beg you can guide me thanks.


#4

do you mean if you set call forward for an extension the the UCM it works but if you set a call forward to an external number on the phone it does not work and this is only a problem with cell phones.


#5

It is a problem with external phones in general, but only happens from the phones of each user, if I configure in the central I have no problems with the transfer to external numbers.


#6

Thank you for your previous answer