Is there a way to set a timeout for outbound call attempts? Currently the outbound rule is set to _X. that is to accept any numbers and out local extention is 4 numbers. What happened is that when the user tries to transfer a call to a local extension say 1101, but enters 11 , UCM tries an outbound call of “11”, that’s it. The carrier or phone company was expecting some numbers to come after 11 but nothing came. So it just hangs it there at the backend where one of my trunks is engaged fro hours without anyone aware of it.
So is there a timeout where UCM will terminate the call attempt if it cannot complete by 60 secs?