Technical Support for GXW4248


#1

Where can I get technical support? GS support really isn’t helpful with service affecting issues and is just disappointing. I can’t wait days to work through firmware upgrades that don’t work while my customers suffer…it took three days to tell me the device is defective… Are there any other options?


#2

If device is defective you need replace it. Talk with sealer.
I do not see how we can help you with broken device.
But if you search company then can sell you and support then country/state will help :slight_smile:


#3

What is the issue with your device?