I am currently using these phones in a broadsoft environment.
I am trying to get these phones to ring differently for each call queue.
So far I have managed to do this by changing the distinctive ringtone setting from within broadsoft. Unfortunately this bypasses my custom ringtones and uses the “System Ringtone” which is a essentially a ring back tone that you would normally hear when making a phone call. It is also very low so the users would have to turn the volume way up to hear it, but when another call comes in, they will be blasted by the normal ringtone since they had to turn the volume way up.
Is there any way to change that “System Ringtone” or get a custom ring tone to ring with one of the “distinctive ring” settings that broadsoft offers. Really they are just settings like Short-Short-Long … etc.