Synchronise device fails


#1

Trying the ‘Synchronise Device Local Configuration’ and I see this
image

The device is a GXP2130 fw 1.0.11.6. I’ve added 38 2130’s at the same fw from the same site. Anyone else seen this?


#2

Dear user,

Thank you for using GDMS platform! This error was caused by the parameter P356 “&#5” in the GXP2130 device, and the special characters are the reason causing this issue. We will improve this issue in GDMS future release. Thanks for your testing!

Thank you!


#3

I am having the same error on a GXP2170 with firmware 1.0.11.35.
I just did 9 phones that are exactly the same and they were fine. But this one I am getting this message “File read error” .

Settings seem fine. I rebooted the phone and the same thing.

any suggestions?


#4

Dear user,

Thank you for your feedback! Could you send the device MAC address and capture the trace file with Syslog in the GXP2170 device, and send to us for troubleshooting? Thanks for your testing!

Thank you!