Speaker doesn't found


#1

Hi there! I have a GXP2130 with firmware 1.0.9.135.
The phone worked normally, but since yesterday, my echo has not been heard on the speaker (diagnostic mode). In addition, it is not possible to listen to the caller. A background noise is heard.
The handset if it works normally.

How can I fix the problem?


#2

I sincerely did not understand the problem, try it with a scenario and more details


#3

Try swapping the hand piece and curly cord with a known good phone to prove the phone is working correctly or not. Unless someone has played a trick on you and moved the curly cord from the handset port to the headset port. I have seen that beforeā€¦ :smirk: