We use an MDM with Android for Work to deploy Grandstream Wave. Some of our devices are “owned” by us (meaning we have full control over the device) and some devices are “BYOD” which results in managed applications being installed alongside the users’ self-installed applications.
Devices that are fully “owned” and managed by us have no issues with Grandstream Wave being deployed through our MDM. With the BYOD devices, however, every time the app is closed all settings, including configured accounts, are lost. If the user installs Grandstream Wave through their personal account all works fine, this issue only occurs when Grandstream Wave is pushed to their work profile on the device.
Please let me know if there is any troubleshooting I can assist with. Thank you.