Selected ringtone doesn`t ring while incomming call


#1

Hi there,

sorry for my english, i try my best to make my problems understandable.

We bought 2 wp820 phones FW 1.0.1xxx (or so) updated meanwhile to 1.0.5 (hope to solve the issue).

I`ve found actually no way to let the phone ring with its choosed ringtone (account/basic settings/web ui)…

I can change it and the phone reminds after reboot/control on web ui but it always sounds like the ringback tone…
Both phones do the same and differnt firmware does not work…

I hope you can help me.

Sincerly Matthias


#2

updated to 1.0.7 and … surprise one(?) of the two handsets rings with its selected ringtone…
why the other one does not … no idea …