Recording calls on IOS device using GS Wave


#1

We are integrating Grandstream Wave into our company. It successfully records GS Wave phone calls on Androids but I am working with an iPhone X and have been unsuccessful setting it up to record calls using GS Wave. My apologies for posting what should be a simple fix but after a couple of hours of researching the Forums and user manual, I’ve come up empty. thanks. aj


#2

AJ,

GSWave although free and made by the manufacturer isn’t being developed further and the rumour mill states it may be withdrawn - GS confirm or deny please. @GS.Rick or one of the other GS Support crew.

The only thing I can suggest is to use the paid versions of soft phones that are always updated and work in a VoIP environment like Counterpath’s Bria or Zoiper


#3

Hi,

We’ll check on the issue. By the way, are you testing with UCM or another SIP platform?

Thanks