Pushing Config On-Deman


I just adjusted a Group Template on GDMS. The only way I could see to push the new template was to reboot the phone.

@GSSupport74,how do I force a config update via GDMS?


I’m dealing with a lot of this now as well, and it’s driving me crazy.

As I understand it… phones don’t pull a config update from GDMS, even on reboot. I believe the only time they will pull a config from GDMS is the FIRST time they contact GDMS. After making a change to a group template, you need to push the template out.


I really don’t understand why they didn’t model this after Zero Config as to overall functionality. While far from perfect, it checks off many of the needed functions which GDMS currently does not. Although there have been many asks for some of these funcitons, such as cascaded templates to provision a phone, and I don’t recall seeing any commitment or timeline to deal with these important issues.


Dear user,

Thank you for using GDMS platform! In Group template, users can click on the Push Configuration button in the screenshot below and select to push the group template to the preferred devices.

Let me know if you have any further questions.

Thank you!