Problem upload audio file for music on hold fo UCM6202


#1

When I upload an audio file for music on hold, the system converts it to zero bytes and it doesn’t work

  • I have the files converted correctly. In fact I get the message “uploaded successfully”
  • After many uploads, even making recordings, I have observed that the problem is that when uploading it stays at 0 bytes.

#2

try to convert the file to mp3 and upload it

in any case, the file to be loaded must be a wav with certain characteristics


#3

I have tried it but the result is the same. The upload gives me a satisfactory answer but it doesn’t work because the file has 0 bytes.


#4

Clear memory partition. UCM do not have space for keeping anything more.
UCM will also work very unstable. You can check it on dashboard.


#5

try converting your file here

Regards


#6

Updated link https://g711.org/