Problem upload audio file for music on hold fo UCM6202


When I upload an audio file for music on hold, the system converts it to zero bytes and it doesn’t work

  • I have the files converted correctly. In fact I get the message “uploaded successfully”
  • After many uploads, even making recordings, I have observed that the problem is that when uploading it stays at 0 bytes.


try to convert the file to mp3 and upload it

in any case, the file to be loaded must be a wav with certain characteristics


I have tried it but the result is the same. The upload gives me a satisfactory answer but it doesn’t work because the file has 0 bytes.


Clear memory partition. UCM do not have space for keeping anything more.
UCM will also work very unstable. You can check it on dashboard.


try converting your file here



Updated link