Presence synced via Wave to UCM63

#1

Hello,

I did a setup with a UCMM63xx with latest firmware and latest desktop Wave application.
When changing the presence status via the dropdown list in the Wave application, the result is not synced with the presence of that same extention in the UCM.
We can only change the presence by dialing a feature code or change it directly in the UCM.
I assume that is the intention that this setting must be synced. Bug or not developed yet?

#2

i would use it when I was in the office and didn’t want to hear both ring or if I was on the desk phone and wouldn’t be bothered by my mobile while on a call. It’s a feature not a bug

#3

Dear user,

Thank you for using the UCM63xx and Wave application! The comments from “Avidcomm” are correct. This is not a bug. After updating the account status in Wave app, the extension status in the UCM63xx will not be synced. Thanks for your testing!

Thank you!

#4

Honestly, I too would expect the status to be synchronized immediately after a change.

#5

Dear user,

Thank you for your feedback! I will pass this suggestion to our development team for evaluation. Thanks for your testing!

Thank you!