It would be very beneficial if there was a playback button on the user voicemail portal.
Would add to that the ability to download the voicemail file as a wave file.
And it would be nice if it played the file and not ask for which extension to call to play the file to.
Thank you. People can’t figure out why they can’t just hit play and listen to the message. Even playing through a handset would be better than downloading, but through the browser would be best. How about both? The icon can be a play button with a handset over it or something.