Phone Just bootloops


#1

The phone I just received just keeps boot looping and rebooting.

I have it hooked up VIA POE.


#2

GXV3380 is the phone model


#3

A reboot loop most commonly is the result of an error in the config file. Use the PSU and boot it off the network


#4

I have factory wiped the device. This is an oddity. So maybe it is a mistake from the factory default config?


#5

If you have a PSU connect that and boot the handset without a network cable. If you don’t have a PSU connect the handset to a PoE switch and make sure nothing else is plugged into the switch.


#6

Yeah I did that It does not like cisco …


#7

I don’t see what Cisco has to do with it…


#8

Their power energy can do it too. But that case is different i think.


#9

Are we good to close this topic?


#10