I need clarification on outgoing CID?
On the VoIP Trunk page, I’m attempting to set the CID presented to outsiders who receive calls from the Grandstream. Currently the calls are presented using the info from the SIP trunk Username field. We need to present the company name rather then the twilio account name and I can’t find how to do this on the UCM6510
The only solution I can currently come up with is to change the twilio user name. I would prefer to set the CID on the Grandstream without having to change our twilio account user name.
PBX: UCM 6510 running version 18.104.22.168
SIP Provider: Twilio