Hi all, I am new to GS and having an issue with a setup for my church. Have a UCM6204 I am setting up with 2 analog lines. I have created a single trunk with both fxo1 and fxo2 ports in it. Set to descend from fxo2 and then to fxo1 for outbound.
I have created a single “Outbound Dialing” route:
This is intended for the staff to have to dial 8 to dial outside. I am then stripping 1 digit.
When I dial out to my cell phone @ 81XXXXXXXXXX, I will intermittently get a message from the PSTN stating that “you must first dial a 1 when calling this number”. However, I will immediately hang up and try the exact same dialed digits again, and the call will successfully go through. Then I can hang up and try the exact same dialed digits again, and it will say “you must first dial a 1 when calling this number”. It is very strange.
I thought maybe it was that one analog line was requiring the 1, and the other wasn’t. To test this I just switched my trunk selection to Ascend (use fxo1 first for outbound). However I experienced the exact same erratic behavior.
Can someone help guide me on this? Is my outbound route created incorrectly? What could be causing this erratic behavior?
Thank you so much,