This phone is going to be a game changer if it is rolled out well and without issue. The DP750 was supposed to be and it failed because it was plagued with problems that were brought up during the beta but failed to be addressed prior to general release. Most of the customers that we spoke to about using the DP750 said they would pass and we ended up selling zero units. None. Not one. ZERO. We’d thought it was going to be a great home-market phone for the ability to do traditional remote extension pickups so multiple people could talk to grandma at the same time, but that was a fail. It seems like Grandstream asked for beta testers and then ignored most of our feedback.
I feel differently about the WP800. I say again - this phone has the potential to be a game changing, market disrupting, heavy seller to both business and consumers, including consumers that are on the fence about switching to VoIP because they don’t want to have an ugly VoIP desktop phone. Luckily, I think you are listening to us, your beta testers, this time more than you have in the past about any other beta product.
PLEASE, Grandstream, PLEASE PLEASE PLEASE take the advice, suggestions, and concerns of these beta testers seriously. We are your field representatives and the people that will recommend thousands of these devices to thousands of customers. I hope you’re really listening this time, because the last wifi VoIP phone failed to be useful at all (anyone remember the Linksys/Cisco WIP300?) and it set back the idea of a wifi VoIP phone a few years.
Everyone says “why do I need a desktop phone when I have a smartphone?” The WP800 truly has the potential to put phones into the hands of people who already carry around smartphones because it’s just that good. Please take the time to make it great before you release it.