No video on Samsung Note 10 Wave calls


#1

Has anyone got Wave video calls working on a Note 10 in the Grandstream ecosystem? I have a UCM with GXV3370, GDS3710, Wave IOS, Wave Android (Note 10). 2 way video calls work between all devices (one way on GDS3710 of course) both 4G and WiFi - except the Note 10 which fails to negotiate video although audio is fine. We are using the same settings as per Wave for IOS which works fine.

Any ideas?


#2

Rotate to see if it works


#3

Have the same issue on the Samsung G Note 10+ and Samsung Galaxy S10. At the same time everything is fine on MotoZ and IPhone.


#4

Same issue on Note 10 plus