Need more Subsites


GDMS is limited to 7 subsites. This is not enough IMHO to manage a more segmented *more office) company.

Can we please get at least 10 subsites in GDMS?


7 is not enough? Damn, how many segments are you doing with your sites?

I tried multiple scenario and never even reached the 7th level!


I have a client with 8 sites right now, and I would like headroom if they grow a little bit more in the future.

I had quote for a client with a site in each province (10); didn’t get the job but if I did…


I have a client with 12 sites. I’m trying to win another client with 18.

7 is not enough.


Are you all aware that the limitation of 7 only applies on “levels” of subsites?

Meaning: there is no limit to how many sites you can create. However, there is a limit on how many levels can be nested.

This was recently explained in a GDMS Preview webinar.


Dear users,

Thank you for using GDMS platform!

We can add more levels of sites in GDMS platform such as 10 levels if more users really need to establish 10 levels sub-sites. This request will be saved and reported to our developers, we may extend the limitation to 10 levels in the future release.

Thank you!


Yes. But if I am managing all my clients via GDMS, it seems to me that it would be easiest and most intuitive if I have each company as the top level and each location as a sub-level.underneath the main.

This is certainly how I manage all my customer records and I’ve found it an elegant and easy solution to keeping things organized and quick to access.

This is not a deal-breaker, but if Grandstream is starting from scratch, which they are, they may as well get it setup the best way possible for their user base.

Anyways I thought the purpose of the Beta was to highlight areas that don’t work or need improvement. To me, the user interface is a key component.



Again, this is not a problem actually. Even if you have 10 sublocations, you tree will look like this:

  • Main Site
    • Site 1
    • Site 2
    • Site 3
    • and so on…

Not a tree like this (these are levels):

  • Main Site
    • Site 1
      • Site 2
        • Site 3
          • and so one.

The limitation is on the level part. So I can’t really figure out how much sites you have under a business site to need 10 levels. 7 was already plenty IMHO.

Anyways, it will be pushed to 10.



Thanks for the clarification. I misunderstood.


Then next Main Site, etc.

Exactly what I see the need for.


Dear user,

Thank you for using GDMS platform!

This request has been passed to our GDMS developers for evaluation. Thanks for all your suggestions.

Thank you!


I agree, I have clients with MANY more than 7.


Dear user,

Thank you for using GDMS platform! We have improved this in GDMS platform, you can try it on the Beta version now.

Thank you!


@GSSupport74, thanks, but can you advise when the multi-company portion will be released? This for me is one of the key features that I need before I can really take advantage of this system…


Dear user,

The “Channel” module in current GDMS Platform Beta version may satisfy your requests. If you have multiple sub-companies, you can add them as your sub-channels to assign devices. You may also add them as your sites, and assign/manage devices in different sites. You may also create some sub-accounts and assign authorities for your sub-accounts, each sub-account is your sub-company’s admin account. You can achieve this request with these solutions. Could you let me know your test scenario and let me know if any more feature you want? Could you kindly help to describe the scenario which are not in the current GDMS platform!

Thank you!


@GSSupport74, I have written lots previously on this subject. But here is what I believe resellers who support many clients need. Similar to how GWN.CLOUD works:

  • I want a single account that I can use to manage all my client’s sites (each client is a separate company that should have no knowledge or access to each other).

  • Each client should be able to access their own company’s stuff with appropriate different access levels (read only, write, etc by site with their company).

  • Each company should have the ability to have different sites within themselves (e.g. different offices with that company).

  • Each company should have different global templates, etc.

  • We should be able to import and export each company from/to a different GDMS master account.

Basically each company should clone what exits now for the main account.

Others should jump in if I’ve missed anything.

Otherwise, I’d be happy to clarify further.


Copy (admin level) templates between subsites or make them template allowing to be shared with selected subsites (similar to GAPS). Then you can make your own based on template.


Dear users,

Thanks for your clarifications! Based on your descriptions, I think you may use GDMS “Organization” module to achieve this purpose. You can go to GDMS -> System -> User -> Organization, and create multiple organizations for your sub-clients. Then, you can assign the administration accounts for the multiple organizations to manage the different clients. For the different administration accounts, you can assign different authorities for the accounts, and create/manage different templates in different organizations. Each administration sub-account cannot access different organizations, only your account (super administration account) could access the created different organization. I think this “Organization” module may satisfy your requirements. Let me know if you have any question during using this feature.

Thank you!


@GSSupport74 I would love to do that, However, the current public Beta does not seem to have this feature yet.

At the Partner Conference I saw a version that had “Organizations” listed at top towards the left.

When I log in, I do not see this. I am on version Here is what I see in case I missed it; you can point me to the correct spot.

Thank you.


Go to System -> Users -> and there an Organization tab.

In the left sidebar.