Need assistance for GXP2160 Message On Hold

#1

Hello we are a Message On Hold firm, and our client would like their custom marketing message to play on their system
Can someone please let me know how we can get a custom music MOH file uploaded to play on our clients Grandstream GXP 2160 VOIP SYSTEM.
Is this possible with the memory stick on the rear and then through the main handset or do we need to access their internet provider portal for doing such?
Any help would be greatly appreciated.

#2

server voip?

#3

I believe the local internet provider (Shaw) is where the account is held

#4

the music must be inserted on the voip server