I apologize in advance for the lack of concrete information. I am not at the office, but this was bugging me so much I decided to make the post now. The pictures I am showing where made using the UCM demo GUI for the UCM 6510.
I am having a problem where the XML file I am able to export using the [System Settings > LDAP Server > LDAP Phonebook > “Export selected phonebook” button] in the UCM interface does not match the one being downloaded by my GXP2170.
The UCM interface XML download only contains extensions that have the “Enable LDAP” setting ticked. The GXP2170 is somehow downloading an XML that contains a full list of extensions, including the ones that have “Enable LDAP” unticked. As a consequence, many contacts that I do not want to show up in the GXP2170’s Local Phonebook, are showing up anyway. To make matters even more confusing, the GXP2170’s on device LDAP phonebook correctly does not contain any contacts with the option “Enable LDAP” unticked.
My Global Policy & model template for the GXP2170 are set up exactly like this:
As you can see, the Phonebook XML Server is set to be the LDAP directory. This is the most important piece of information. I have confirmed that changing this value changes the XML download server in my GXP2170’s online interface.
Whenever I add a new extension or delete one, both the LDAP and Local directory on the GXP2170 reflect the change, so its not like there is an old file stuck somewhere and being downloaded.
My next thought was to access the UCM file directory and see for myself what files are located there, but I can not for the life of me figure out how to do that. Besides that, I have tried pretty much everything I can think of regarding this problem, and would really appreciate any insight as to what to try next.
TLDR: Why are extensions with the setting “Enable LDAP” unticked still appearing in my GXP2170’s Local Phonebook, even though the source for the phonebook is set as the LDAP phonebook, and the LDAP phonebook XML downloaded directly from the UCM export doesn’t even contain the extensions???