Issues with Forwarding From address and DOD


#1

Hi All,

I have got an issue when I am forwarding calls that I can’t work out.

If I simply dial out of a number I get the from address

From: “+61XXXXXXXXX” sip:username@domain;tag=c7dc7f8a-7d32-4b31-b006-166e55173904

This correctly shows the DOD number on the external number

However If I unconditionally forward inside the PBX and call that internal number from ether an external number or a internal number I get the from address

From: sip:username@domain;tag=d7674ff3-ea00-4e37-891e-b897bcf55544
which doesn’t include the DOD number.

Any ideas?


#2

tried to enable “Use callee DOD on FWD or RS”
In the internal settings?

Damiano


#3

How is the forward being accomplished, at the extension level or by an IVR or other system extension?


#4

Via the PBX web interface, on the extension


#5

Yes I tried them, with no effect.


#6

there is something on the trunk or elsewhere set incorrectly


#7

It is NAME part od from ?
This part should not be used as DOD by provider.


#8

what should they be using?


#9

RPiD, Pai, Ppi - whatever they can.
Ask provider maybe they use it ?