I’m currently having a problem I’ve never run into before. We’re using 6 UCM6510’s across 6 buildings, mostly with GXP2135s and 2170s.
I set up a new phone for someone yesterday and they’re unable to make external calls. While looking into it, I also discovered that when I go to Extensions/Trunks > VoIP Trunks I’m not able to add their extension to the DOD for their building. The new extension just doesn’t appear in the list. This is only happening at this one building, and I haven’t made any changes recently. The UCM is currently running 126.96.36.199, so I’ll also try updating to see if it fixes the issue.
Haven’t had any luck searching the forums, so I’m hoping someone may have seen this before.