Invalid parameter when uploading a model template


#1

Hi, I am getting “invalid parameter” when I try to download a model package to confit a phone by zeroconfig.


#2

What is the fw version and model of your UCM?
Try to download the model template package from the below link and upload it directly to your zc
http://ucm.grandstream.com/zeroconfig/source_code/zc-template-download.html


#3

Thanks for your quick response, I download it but when I try to load it to the ucm give “error”


#4

you need to open a ticket via
and provide more details such your UCM model and firmware version


#5

Does UCM go on the internet?
tried to ping from UCM to 8.8.8.8?