We are implementing integration to UCM via HTTP REST API.
- When Outbound call is fired (via HTTP API), we would like to somehow avoid accepting call in Wave after already making a call.
- We would like to allow user to Accept/Reject call in external application (without need to do this via Wave)
- We would like to prevent Wave App auto pop up when call is established (annoying for users)
Is any of this somehow possible to configure/achieve?
We saw there is an option to auto-answer calls in Wave (1.0.19) [Application Settings -> General Settings]. This is actually a great thing for Oubound calls (made through API), but
the problem is that we do not want to auto answer Inbound calls.
Is there an option to auto answer only outbound calls or calls invoked by API?
This would be a helpful feature when making calls via HTTP API. Because currently user must Answer call after already making call… (this is pretty bad user experience).