HT802 No Dial Tone


#1

Hi all,

I purchased an HT 802 and have been playing with it on and off but am still unable to get it to work properly.

So far, I have two different VOIP accounts and I have set the 802 up and both are now showing as registered with the provider.

I have also plugged a phone into it, but for some reason, I do not get a dial tone, am unable to dial out and also, am unable to get it to ring.

Does anyone have any suggestions here, please as I really need to get this thing up and running?


HT802 - No dial tone
HT802 - No dial tone
#2

Be sure that those phones use the 2 PINs in the middle of the RJ-plug like shown on the left pic here:
RJ Plug
At a network socket this is equal to PIN 4 and 5.
Older Phones may use diferent pins at the phone side like 3 and 6 or sometimes PIN 5 and 6.
In this case you may use an adapter to take the pins 4 and 5 of the HT802 to the pins 3 and 6 (5/6).
I take a crimping tool.to make it work.
It´s the cheapest and most effective way if you already own such a tool.
If you only need it once, then it´s probably cheaper to ask someone to crimp it for you.
Regards Michael

.


#3

Or, for $4US, you can have https://www.amazon.com/C2G-Cables-41062-Telephone-Splitter/dp/B0002J2PXY


#4

Thanks for the information.

I am in the UK and we have something called a BT plug.Looking at my BT plug, which has six terminals on it, for terminals one and six, there is no metal pin. This leaves pins two, three, four and five.


#5

For BT Plug wikipedia tells me this information:

Typically it will have a 6P4C or 6P2C modular connector at the telephone end: this latter may be wired as per the RJ11 standard (with pins 3 and 4), or it may be wired with pins 2 and 5, as a straight through cable from the BT plug (which uses pins 2 and 5 for the line, unlike RJ11, which uses pins 3 and 4). Thus cables are not in general compatible between different phones, as the phone base may have a socket with pins 2 and 5 (requiring a straight through cable), or have an RJ11 socket (requiring a crossover cable).


#6

You have two topics open that are very similar. This one and HT802 - No dial tone.

Please consider which one you would like to keep active and we’ll close the other to avoid confusion.


#7

Thanks for the notification; can you please close the other one?


#8

Done. Thanks.