I’m having an issue with the HT802 using VOIP.MS
I replaced a Cisco SPA2102 (2-line ATA with router) which worked fine for years. I do not use the router function. I wanted to take advantage of G722, which the Cisco doesn’t support, and that unit is at end of support.
Upon updating the HT802 with 18.104.22.168, I configured it using the guide at VOIP.MS
It seemed to work fine for a few minutes/hour, then incoming calls would not ring the analog telephones.
I ran the tests built into the HT802, and the REN was below 1. There is only one two-line analog phone connected to the HT802.
After making various changes to parameters, including SIP ports and rebooting, the unit would “work” for a bit, then revert to it’s abnormal behavior.
The symptoms are intermittent, but occur more often than not:
- Incoming calls do not ring the analog phone reliably.
- Even though the phone doesn’t audibly ring, the Caller ID of the caller usually shows on the phones display
- In some cases when picking up a call, only static is heard and the calling party continues to hear the ring signal on their end. The caller goes to voicemail.
NAT traversal is set to keep-alive. Codec is G722 (which Voip.ms says is Beta on their side).
I have the unit set with a static-IP address.
I don’t forward ports in my router, but maybe I should?
Almost always after a reboot of the HT802, things seem to work for minutes or an hour or so. After not receiving calls for a while, the problem seems to fairly reliably re-occur.
Wondering if anyone has had similar problems or has some insight.