HT801 - first login fails


#1

Hi,

I have a couple of new HT801 and got some problems logging into the web gui. As written in the manual the username and password should be “admin”. Unfortunately the login screen only asks me for a username. The field is pre filled with “admin”. A login with that name fails.

Login screen:

image

Failure:
Sorry. Your Login Password is not recognized.

I reset the ATA to factory defaults -> same behavior. I tried 3 of my adapters. Everyone shows the same behavior.

Any suggestions?

greets Benjamin


#2

Change browser ?


#3

Had the same idea. Tried it with IE, Chrome and Edge. No Change


#4

Look on the label underneath and see if a password is there.


#5

GO SSH/telnet and try factory it.


#6

There is no password underneath.

The problem is that the screenshot above is the whole screen. I’ve got no possibility to type in a password.