We have installed many HT503 devices all over the country, all working fine (with ISDN or “analog” lines coming out from internet-routers provided by IPSs) with the SAME SETUP.
The device is only used for one purpose: recognize CallerID.
(Every other functions, like VOIP is turned off.)
But we’ve just tried the same system in an old restaurant, still using an old ANALOG line.
(And DSL internet over it, max 10/1 Mbit . The provider center is 1600 meter away, week signal, etc.)
We can receive incoming calls, but
Can not dial out through analog.
13:24:36.364 … Call(3)::dialPlanEngine, DialPlan: 0x4 0630480xxxx line: 0
13:24:40.373 … DialPlan timeout: 0x4 0630480xxxx
13:24:40.373 … DialPlan timeout: repetitive rule
13:24:40.389 … Call(3)::run, Dialing 0630480xxxx
13:24:40.389 … ATACtrl::call, cannot make the call, statusCode = 0, chan status =CALL_DIALED, emergency call =0
13:24:40.389 … EventManager::unregisterEventListener: listener Call
13:24:40.389 … Dispatching event: 17 (CALL_FAILED) on port 0:0
13:24:40.389 … SigCtrl::processCallFailed() on port 0:0 ptype 0 sCode 0, status CALL_DIALED , sigReferred 0
13:24:40.389 … ATACtrl::processCallFailed on port 0:0, status = CALL_DIALED/CALL_IDLE stCode:0 canConf:1 ,sigReferred:0
13:24:40.405 … Vinetic::stopTone, Stop tone on port 0, direction 0
13:24:40.405 … Vinetic::playTone, Play tone 36 on port 0, direction 1
13:24:40.405 … Call(3)::~Call, Deleting Call object 3 at port 0:0
13:24:43.696 … Dispatching event: 3 (PHONE_ON_HOOK) on port 0:0
As you can see the device is providing extra small amount of debug info about the actual call procedure.
(Waiting for dial tone ... tone received ... generating DTMF "0" ... waiting 127ms ... generating DTMF "6" ...)
Of course if we plug the phone directly into the line (leaving HT503 out) it works perfect.
So HOW do I figure out, why is this device not dialing out in this specific situation?
I’m open for every idea.
PS: this new forum is much worth that the old one. can not format [code]