HT503 Busy


#1

I have a HT503 that showing the FXO port busy at all times (even without a cable in it). I assume that is a hardware failure (was fine a few months ago and as hardly used not sure when it failed).

Unless anyone has seen a similar issue and fixed it?


#2

I have had one do this a number of years ago, but in my case it was apparently the result of a lighting strike as the site lost their fire alarm and fax machine at the same time.

Given that it shows the same even with a cable not being attached, it may be a hardware failure, but before going down that road 1. check to see if the PBX or other is hung with a call and 2, factory reset.

Not much to lose as it is apparently not doing you any good at the moment.


#3

Thanks fore the reply.

No issue with the PBX, it was the replacement of the PBX to newer hardware and software that identified the issue so now running on a all new PBX.

I might well give it a factory reset on route to the skip just out of interest but I don’t think I hold out much hope of a revival.

I guess a HT813 on the way and hope my luck with Grandstream products improves, because the death rate to date has been pretty high !!