How to derive a call that went through the ivr and no number was dialed


#1

I need to know how to configure the following in ucm6202:
If I receive a call and answer the ivr and after listening to the messages, the person does not check any option, how can I forward the call to a specific extension?

Thanks


#2

Use the timeout function of the IVR such that if no selection is made, the IVR will timeout and send the call to the destination of your choice.


#3

thank you very much !!!